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Deborah is a former Seniors Care Executive who writes, speaks and consults for the Seniors Care sector.
While working in Seniors Care, her husband Ty was diagnosed with a rare and incurable disease. They journeyed through the health care experience with acute care, home care, adult day care and long term care, where Ty lived for 4 years as a resident, and Deborah became a customer - a resident's wife.
Deborah's first book RECIPE for Empathy: Six Strategies to Transform your Families into Fans in Seniors' Care provides a powerful framework and practical tools for care providers to adopt a more relational approach in their workplace.
Deborah is the founder of THINK Breakthrough Inc., where she helps Seniors Care leaders radically improve their admissions processes, family relationships and team culture through keynotes and workshops, and consulting with her Family Matters Program (TM)
To learn more, go to www.deborahbakti.com.
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