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Learn from others. Pursue self-development. Be professional. Improve the customer experience. Share lessons learned. This business bedrock has guided Jeff's continuous improvement journey as a corporate trainer, senior executive, and solopreneur. We encourage you to follow Jeff as he explores overlooked and ignored; customer-pleasing business principles rooted in common sense.
Jeff airs a weekly podcast accessible on 30 global directories. With over 150 recorded episodes, the SimpleBiz360™ Podcast combines business interviews and passionate monologues delivered as "infotainment." As an example, Ep. 154 (9/29/22) swiftly illustrates the power of endorsing 3P customer service. That show segues into the next week for a fast broadcast highlighting the importance of cultivating a shared language culture. Links to these, and other podcast recordings are stored on https://www.simplebiz360.com and the SimpleBiz360™ YouTube Channel. Current programming features a primary focus on short releases that deliver three business tips in five minutes.
Jeff resides in St. Charles, Missouri with his wife Monica of thirty-nine years. Spending time with two daughters and two grandsons brings them great joy. A passionate runner, Jeff began on the beaches of Brigantine, New Jersey in 1979, while attending Stockton University. He has hoofed over 36,000 miles, completed six marathons and has enjoyed 42 years of running wherever his work travels take him.
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