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"I learned about the Prosci ADKAR Model in 2006 and knew immediately it would have a profound impact on the rest of my career. My hope is that this book, and the supporting resources, will inspire your path forward just as it did mine.
When I was asked to author this book, I was honored, excited, and nervous! Many people have contributed to the overall body of knowledge on ADKAR since it was first created by Jeff Hiatt. Thousands of individuals and organizations around the world use the Prosci ADKAR Model to achieve the change outcomes they seek in their everyday life and in their workplaces. After you read this book, you will know why."
- Karen Ball, Author, "The ADKAR Advantage: Your New Lens for Successful Change"
Karen Ball is a Senior Fellow at Prosci. Previously, she served as Prosci’s Executive Vice President of Research, Product and Marketing. For over 40 years, she has helped individuals and organizations implement effective changes and achieve the desired benefits as a result. Karen is a Certified Change Management Professional™ (CCMP™), Prosci executive instructor, and change advisor who frequently shares her passion for all things ADKAR and change management in webinars, customer presentations, podcasts, and conference keynotes.
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