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Paul Henderson is an author, speaker and consultant on Income from Outcomes. He helps B2B companies tap into unrealised income through a customer outcome program.
Before founding Outcome Leaders, he led the Asia Pacific region of an enterprise software company. He had 200 staff across nine countries supporting 800 enterprise customers. In the last five years of his tenure, he and his team designed and ran a customer outcome program across the region.
He’s written three books, all on outcomes. The Chief Capability Officer focuses on using internal outcomes to manage a business. The Outcome Generation focuses on customer outcomes. Income from Outcomes provides a simple framework for a customer outcome program.
Today, Paul focuses on helping technology vendors create Income from Outcomes.
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