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Ricardo Martinez II is the author of Imagine Listening - Your worst day is our everyday. He is also the host and creator of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. He is a former 9-1-1 dispatcher and supervisor of 13 years and is the Founder and CEO of Within the Trenches Media. In August of 2016, Ricardo started the #IAM911 movement that spread from the United States to Canada, the U.K., and Australia. It’s popularity and success has brought the Thin Gold Line into the spotlight and has opened the eyes of millions to what 9-1-1 dispatchers deal with on a daily basis.
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