Etiquette

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication....

Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: appearance, behavior, and communication....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

A practical guide to building valuable career connections - through tools you already have and people you already know....

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions joined, an explosive force was unleashed....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....

Gail Rudolph helps listeners discover how to harness their innate interpersonal power, revealing cues and signals that helps us respond effectively. By recognizing the ways to value all people (including yourself), you can make a choice to become empowered....

Between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations....

In today's workplace, good manners matter more than ever....

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

UAE - Culture Smart! will help you turn your visit - whether it's for business or pleasure - into a memorable and enriching experience....

Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard....

Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise....

This book will make you aware of the essential values and behavioral norms, show you how to navigate often profound cultural differences and build relationships, and offer invaluable insights into this great, endlessly fascinating land....

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives.

This new, updated edition of Culture Smart! Turkey reveals a nation in transition. Over the last two decades, living conditions have improved greatly....

Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease....

Australia is different - a vast island continent with distances so great that the capital of Western Australia is closer to Singapore than it is to Sydney....