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We are available on the phone from 9am to 9pm IST. Outside these hours, you can always e-mail us or visit our Help Center. Please select one of the following options to proceed:
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Did you know?
As an Audible member, there are many benefits of the Audible Premium Plus plan.
Learn more about the Membership Benefits.
For additional assistance, please sign into your account and contact us using the options below.
With Audible Premium Plus you can enjoy access to the Plus Catalogue, plus 1 title per month from our selection of bestsellers and new releases - yours to keep.
Select the button below to change your password.
Enter the email address or mobile number associated with Amazon and Audible, then tap
Continue.
To remove a credit card from the Audible website, go to the
Payments page.
See Remove Payment Method for more information.
To permanently close your Audible and Amazon account and delete your data, go to the
Close your Amazon Account page on Amazon.
To request a copy of your Audible data, go to the
Request My Data page on Amazon.
See Request My Data for more information.
To start listening:
- Open your Audible app and tap Library.
- Tap on a title to download it.
- Tap on the title again to start listening.
See Listen to Audible on iOS or Listen to Audible on Android for more information. Happy Listening!
You can listen to your Audible titles on your Alexa device. Click the button below to learn more.
- Search your titles by Audiobooks, Podcasts, Collections, Wishlist, and Authors.
- Organize your Audible website library by date added, length, title, and author.
- Create and manage Collections.
- Download the PDF that comes with your audiobook.
See Your Audible Library for more information.
Try deleting the downloaded title and re-downloading it to start playing.
If that doesn't work, see Playback Issues for more information.
For additional assistance, please sign into your account and contact us using the options below.
If you have questions about a charge, go to
Your Orders or
Membership History pages on your Audible account.
See Audible Charges for more information.
For additional assistance, please sign into your account and contact us using the options below.
If you are unable to sign in, call us at:
1-800-300-01325 (Toll-free)
Note: Please have the 9-digit code found on the Audible charge available when you contact us. E.g.: MB3TM39P0.
Adding or editing a credit card is easy! Go to
Manage your credit cards page on the Audible website.
See Manage Payments for more information.
To view your Audible
Membership Payment History, select the button below.
See Membership History for more information.
To view your Audible
Purchase History, select the button below.
See Purchase History for more information.
To return your title, go to your Purchase History page on the Audible website.
Choose the title you want return and select
Return this title. Then, select
Confirm.
See Return My Book for more information. This policy applies only to titles purchased with credits.
You can purchase audiobooks using a credit card, an Audible coupon or Audible credits.
See Purchasing Books for more information.
To check your refund, go to the
Refund History page on your Audible account.
See Refund History for more information.
All returns must be made within 365 days of purchase. If you run into difficulties making a return, use one of the options below to contact us and our team will be happy to help.
See Return Policy for more information. This policy applies only to titles purchased with credits.
Select the button below and follow the on-screen instructions to cancel:
See Cancel Membership for more information.
For additional assistance, please sign into your account and contact us using the options below.
Any credits in your account will be canceled upon membership cancellation. It's best to use your credits before cancelling, as any titles you purchase with a credit are yours to keep.
See Do I keep my Credits? for more information.
Yes. Any titles you purchase with a credit or credit card are yours to keep forever.
See Do I keep my Titles? for more information.
You can visit our Help Centre for answers to many common questions, or contact us using one of the options below.
Need to talk to us? Call us at:
1-800-300-01325 (Toll-free)
You can buy audiobooks using an Alexa-enabled device.
See Purchase Audiobooks Using Alexa for more information.
To speak to a member of our Accessibility team, please sign into your account and contact us using the options below.
Need help signing in? Call us at:
1-800-300-01325 (Toll-free)