The book, Unreasonable Hospitality - The Remarkable Power of Giving People More Than They Expect, is the story of how Will Guidara transformed Eleven Madison Park into the best restaurant in the world by reinventing how they offered hospitality… and making those little things they do into big things – making their personal touches unreasonable.
But it’s not just about the restaurant or hospitality industry, it’s about all about how he learned the power of going above and beyond, and is filled with incredible and super inspiring stories and examples along the way.
I LOVED this book. It’s one of my favorite business books I’ve read in awhile. Let’s get into it some lessons we learned from it!
RESOURCES MENTIONED:
Book: Unreasonable Hospitality
Enos Farms Harvest Moon Dinner
Vermont Wedding / Broken Foot Story
Engagement Session Wine Story
Dubsado: our favorite CRM/Workflow Manager
Podcast with Donald Miller + Will Guidara
FULL SHOWNOTES
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