AI Use Case Series: AI in Customer Service [AI Today Podcast]

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AI Use Case Series: AI in Customer Service [AI Today Podcast]

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in today’s competitive landscape, quality service is crucial for long-term success of any business. In this episode of the AI Today hosts Kathleen Walch and Ron Schmelzer discuss the use of AI in customer service.

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The use of AI chatbots and LLMs are having a significant impact on customer service.

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