How can healthcare meet the unique needs of every patient? In this episode, individuals with complex health challenges share their deeply personal stories. From communication barriers to systemic misgendering, they illuminate the gaps in inclusive healthcare and the transformative potential of virtual care. This thought-provoking discussion explores innovative solutions from Rheumatologist and UBC Clinical Assistant Professor Dr. Brent Ohata to ensure every patient feels heard, valued, and supported. Narrator - Dr. Kiran Veerapen Featuring - Lo Rutherford, Alex DeForge, Dr. Brent Ohata Produced by UBC Faculty of Medicine – Digital Solutions: Education – EdTech Producer/Editor/Writer - Stephen Gillis Audio Mastering and Cover Art Design - Sam McGuinness Executive Producer/Story Editor - Zachary Rothman Music licensed via Epidemic Sound Please rate, review, and subscribe. Follow @ubcmedvid. (C) UBC Medicine Learning Network. All Rights Reserved.