In this episode, Chris Smeed, CEO of Cubiko, joins Sarah Bartholomeusz to discuss the links between data and customer service and the importance of bringing data to life. As a strategically-focused and passionate professional with a career in Accounting and Business Management spanning more than 13 years, he has exceptional understanding of business policy, practice and development. Directing start-ups and pioneering innovative information technology solutions are part and parcel of what Chris offers companies who want to take their business to the next level. 

In this episode we cover:

• The struggle for HealthTech with the fee for service model;
• Challenges of interoperability and Chris’ solution;
• Staying ahead of the constantly changing HealthTech industry and regulations; And much more! Check out the full episode.

FOOD FOR THOUGHT

• “You can grow, but have terrible customer service, and to me it is about finding that fabulous balance…”
• “We don’t all have to be in our little silos doing our own individual things, we can share these awesome learnings…”
• “It is a real detriment when you stop listening to what makes your customers happy…”

FOLLOW US

• Our Website  https://youlegal.com.au/
• FB Page – You Legal  https://www.facebook.com/Youlegal/
• FB Group – You Legal for Doctors https://www.facebook.com/groups/youlegalfordoctors
• FB Page – Hacking Health https://www.facebook.com/profile.php?id=100094348917261
• LinkedIn – Sarah Bartholomeusz https://www.linkedin.com/in/sarahbartholomeusz/
• LinkedIn – You Legal  https://www.linkedin.com/company/you-legal/

GUEST INFO 

https://www.linkedin.com/in/chrissmeed/

https://www.linkedin.com/company/cubiko/

https://www.linkedin.com/company/halo-connect-software/

ABOUT THE HOST

Sarah Bartholomeusz, the Principal of the award-winning commercial law firm You Legal, leads the Hacking Health podcast. With expertise in both business and governance, Sarah has authored three books on governance, delivered a TEDx talk, and hosts the successful podcast 'Accountants on Purpose.' Additionally, Sarah serves as a National Facilitator for the Australian Institute of Directors Company Director's Course.

Beyond her professional endeavours, Sarah is the Director of Shine SA—a charitable and inclusive organisation that provides information and support to the wider community. She also co-chairs the 40 Under 40 Solstice Media 40 Under 40 Alumni Committee and volunteers as a Member Leader within the global non-profit, the Entrepreneur's Organisation.

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