In this episode, William Tincup interviews Geoff Webb, Vice President of Solution Strategy at isolved. They discuss the isolved Roadshow event in Dallas, Texas, and how it is an opportunity to have conversations with customers about their challenges and provide solutions.
Geoff emphasizes the importance of keeping customers informed about the full scope of possibilities within the technology they have purchased and how the roadshow helps to reverse the trend of decreasing value over time. They also discuss the need for software companies to release features that people will use and how isolved is addressing this challenge.