Showing titles in Organisational Behaviour

La gentillesse et la bienveillance n'ont pas forcément bonne presse en ce monde de "méchants". Pourtant, depuis toujours, cette forme d'altruisme est la base de la réussite de tous types de projets collectifs et permet l'épanouissement individuel. La bienveillance est le ciment essentiel du changement. Nous vivons dans un monde de vrais sadiques, de violents, de pervers - de pervers narcissiques même ! -, de nocifs et de toxiques.

Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be Black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations?

Corporate or organizational culture, the system of informal norms, values, beliefs, expectations, and behaviors operating in an organization, is perhaps the most powerful influence on an organization's strategic direction and the successful achievement of its chosen strategy. In this lecture, we will explore the phenomenon of organizational culture, from its creation in an organization to its evolution, and, most critically, understand how organizations can work with culture to enhance the success of their strategy.

Mehr als eine Millionen Familienunternehmen müssen in den kommenden Jahren eine Nachfolgelösung finden und aktiv angehen. Doch eine Unternehmensnachfolge ist etwas Hochemotionales, denn Familienunternehmer haben zu ihrem "Baby", ihrer Firma, eine ganz besondere Beziehung: Das Unternehmersein hat eine Identität und ein wärmendes Feuer geschaffen, egal, ob es von Erfolgen oder auch von Misserfolgen gekrönt war. Wer sein Unternehmen an einen Nachfolger übergibt, sei es innerfamiliär oder durch einen Firmenverkauf, wagt den mutigen Schritt ins Dunkel.

Peak Performance Culture: The Five Metrics of Operational Excellence is a step-by-step roadmap to achieving optimal organizational development in your company or association. This practical guide helps you accurately evaluate the current state of your company and create a strategy that maximizes its future success. Author Dave Mitchell, building upon concepts introduced in his books The Power of Understanding People and The Power of Understanding, provides new applications, effective real-world tactics, powerful organizational assessment tools, and much more.

Las organizaciones están soportando actualmente una gran tensión. Con una recesión en el horizonte, los directivos se inclinan por la reducción de costes y la protección de los activos. Si bien este es un enfoque comprensible, la crisis presenta una oportunidad para que las organizaciones piensen estratégicamente cómo ganar resiliencia al aprovechar sus recursos.

In this compact business management audiobook, Mac Anderson and Tom Feltenstein take the listener through every step of change - from realization that change is a good thing, to implementing that change in every department, across all channels. Change Is Good...You Go First will facilitate and champion change in any working environment and comes in an easily digestible format, including well-organized lists and objectives to help your team achieve its goals.

Das haben wir schon immer so gemacht... Diese Aussage fällt häufig, wenn es in Unternehmen um das leidige Thema Veränderung geht. Trifft diese Haltung jedoch auf eine Wirtschaftswelt, die sich immer schneller dreht, dann passiert, was passieren muss: Der Wandel scheitert. Sebastian Wächter beschreibt in seinem Buch, weshalb ein Change-Mindset der zentrale Faktor für einen erfolgreichen Veränderungsprozess ist.

In The Interaction Field, management expert and professor Erich Joachimsthaler explains that the only way to thrive in this environment is through the Interaction Field model. Companies who embrace this model generate, facilitate, and benefit from data exchanges among multiple people and groups - from customers and stakeholders, but also from those you wouldn't expect to be in the mix, like suppliers, software developers, regulators, and even competitors.

This book provides a short introduction to the philosophy of humanism and discusses how and why it is being applied to business and why it is so effective when you do so. Humanism helps us prioritize human value as important. It supports positive interpersonal relationships and collaborative and respectful decision-making. Since all businesses are in the business of solving problems, good problem-solving is essential to good business.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Gerard Tellis, a noted expert on innovation, advertising, and global markets, makes the compelling case that the culture of a firm is the crucial driver of an organization's innovativeness. In this groundbreaking book he describes the three traits and three practices necessary to create a culture of relentless innovation. Organizations must be willing to cannibalize successful products, embrace risk, and focus on the future. Organizations build these traits by providing incentives for enterprise, empowering product champions, and encouraging internal markets.

Companies, communities, and individuals fail for many reasons, but one of the most common - and easily avoidable - is the failure to reinvent. When people and organizations rest on prior successes rather than driving purposeful transformation, they discover too late that they have lost their market position altogether to competitors and external forces.

A business' current customer base needs to be considered among the company's most valuable assets. Discover the practical tools to preserve and grow this asset and boost your business by tapping into The Hidden Power of Your Customers. Existing customers are the key to ongoing business growth. They are the people who already know you and buy from you. Yet too many businesses allow their existing customers their least expensive, most easily acquired sales to slip away. Don't let this happen to you!

"Medejer" tager fat i ejerskabets betydning for virksomheders evne til at klare sig. Andreas Pinstrup Jørgensen tager læseren med på en rejse rundt til en række af Europas medarbejderejede virksomheder. I en blanding af analyser og personlige møder med ledere og medarbejdere kommer man bag om styrker og udfordringer ved forskellige former for medarbejdereje. Fælles for alle er, at medeje generelt bidrager til større produktivitet og stabilitet, bedre økonomi og en helt særlig entreprenørånd.

This audiobook is for managers who have tried to deliver business change but felt frustrated and disempowered by the experience. It is for people who want to stand up and make a difference igniting and inspiring successful change but don’t know where to start. This audiobook is a complete toolkit for aspiring change superheroes!

By focusing on corporations rather than people, we've put our faith in empty trends and brand-focused window dressing. Why should those responsible for our current crisis be trusted to fix it? In Accountable, authors Michael O'Leary and Warren Valdmanis offer a blueprint for everyone to take responsibility for using their economic power as consumers, as investors, as employees and as voters to trigger a fundamental shift away from an economy that is unethical, unfair and destructive to our environment and institutions.

One of Silicon Valley's top leadership trainers distills his proven framework that has empowered teams at the world's most innovative companies - from Google and Facebook to Cisco Systems and biotech giant Genentech/Roche - to do the best work of their lives. Richard Lee has worked with thousands of ambitious leaders and their teams, and has found that they all share the same frustration. Whether it's because of communication breakdowns or systemic complexity, people at every level of an organization feel like their results fall short of their expectations.

Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT, where the "IT" is each employee's own personal vision, found within the overall vision for the business. Chock full of easy-to-grasp examples, this book provides advice that is concrete and can produce immediate improvements in employee morale, customer satisfaction, and productivity, both for the short and long-term.

Many Americans view Wall Street as a bastion of greed and corruption - a place that attracts people who don't deserve the money they make but are willing to break the law to get more of it. Yet for all their mistrust, many of these same Americans believe that Wall Street is essential for our economy to function. How do we fix it? Send in the marines.