Showing titles in Communication & Social Skills

According to author Cindy Wigglesworth, spiritual intelligence is "the ability to behave with wisdom and compassion while maintaining inner and outer peace regardless of the situation." In her best-selling, award-winning audiobook, SQ21: The Twenty-One Skills of Spiritual Intelligence, Cindy helps us understand how spiritual intelligence is analogous to such concepts as IQ and emotional intelligence (EQ). Using clear, practical language, she defines the "21 skills" that comprise spiritual intelligence and teaches you the steps to begin developing your own spiritual intelligence.

In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one.

Many dread small talk and shy away from it as much as possible. But whether we like it or not, there’s no way we can escape small talk because it is part of everyday interactions. Humans are social creatures and we use conversation as our way to emotionally connect with each other. If you are one of them, worry not because you are about to learn the techniques to gracefully jumpstart a conversation with anyone in any situation.

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

Wordbuilders: the convenient and entertaining way to build a more powerful vocabulary. Each 60-minute audiobook volume within this series features 40 words used in everyday conversation, or in the media and books, but which many people skip, finding these words difficult or even impossible to define or pronounce accurately. Using highly effective mnemonic devices, captivating dramatized vignettes, and a variety of exercises to aid retention, each Wordbuilders program teaches you how to pronounce, define, and use a new selection of common but hard-to-use words.

Though fashions may change, certain things never go out of style - like your favorite little black dress that can take you from a business meeting to a dinner party to a night on the town. But what makes it work is not the dress; it's how you present yourself while wearing it. A woman who is polite, well spoken, gracious, charming, and thoughtful is always welcome - though such women appear to be in short supply these days!

Todd Rogers and Jessica Lasky-Fink offer the most valuable practical writing advice today. Building on their own research in behavioral science, they outline cognitive facts about how people actually read and distill them into six principles that will transform the power of your writing. Including many real-world examples, a checklist and other tools, this guide will make you a more successful and productive communicator. Rogers and Lasky-Fink bring Strunk and White's core ideas into the twenty-first century's attention marketplace.

Do you know someone who has an amazing ability to persuade people? That person might be a co-worker who always gets exactly what he or she wants from the company president. Or a salesperson who inevitably seems to land all the new accounts. Or neighbors who never have the slightest difficulty with their kids. We've all encountered someone who can convince and persuade others, almost by magic. But it isn't magic. It's a skill you can learn, an acquired ability that Roger Dawson calls Power Persuasion.

Men give their undivided attention to those who respect them. If a man doesn't feel respected communicating with you, he'll find the respect he needs elsewhere. The woman who knows how to communicate with men can influence the man she wants without resorting to "that mini-skirt he loves." A man craves the attention of a gracious woman who knows exactly what to say to him, when to say it, and most importantly, how to say it to get what SHE wants. Men love being gracefully influenced by the woman they adore.

Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC). Judith Hanson Lasater and Ike Lasater, longtime students of yoga and Buddhism, had studied the concepts of satya (truth) and the Buddhist principle of right speech for years, but it was not until they began practicing Marshall Rosenberg’s techniques of NVC that the concept of speech as a spiritual practice became real for them.

Sales is not about being pushy, aggressive, or unethical. In fact, you might be surprised to learn that “sales” is about nurturing, solving problems, helping, and building relationships. When you learn the right strategies to sell something, you’ll make your own life better because we are all constantly selling—whether it’s getting a promotion, working on a team project, or even just selecting the restaurant of your choice with friends.

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

We live in a world that's very different from the one in which Emily Post came of age. Many of us who are nice (but who also sometimes say "f*ck") are frequently at a loss for guidelines about how to be a good person who deals effectively with the onslaught of rudeness we all encounter. To lead us through this this miasma of modern manners, syndicated columnist Amy Alkon - The Advice Goddess - gives us a new set of manners for our 21st-century lives.

Assertiveness is a key social skill, as well as a tool for making your relationships more equal. Learning to respond more effectively to others can help you reduce stress and increase your sense of self-worth. In this fully updated and revised 10th edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits.

The Art of Communication is for anyone who senses that they could be communicating on a deeper level. There's more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition, and spontaneity are essential in good communication. In this guide, you'll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom.

Reading body language is a gateway to understanding why people act the way they do. It's not just a matter of understanding their true emotions but also of identifying their true motivation. In The Art of Body Talk, the authors share their highly successful READ (Review, Evaluate, Analyze, Decide) system of understanding body language.

The more you are liked, or the higher your likeability factor, the happier your life will be. This audiobook will show you how to raise that likeability factor by teaching you how to boost four critical elements of your personality.

Nearly a quarter century ago Carter Cast seemed to have it all together: he had a first-class education, an all-American athletic career, and was a very bright and energetic rising star on the fast track at a Fortune 100 company, PepsiCo. But blissfully unaware of how negative perceptions were shaped, he was stunned when called into his boss's office, and told he was "unpromotable" because he was "obstinate", "resistant", and "insubordinate".

Nationally recognized self-esteem and communication expert S. Renee Smith distills what she’s learned and taught about assertiveness over the past 20 years into five easy-to-follow steps. Built on her successful engagement with hundreds of organizations and individual clients, S. Renee has curated this actionable five-step how-to guide that will help you see the value of what you have to say - and gain the confidence to say it.

Those seeking to lead a spiritual life may naturally become inspired to live in peace and non violence. To learn spiritual practices to develop these values, one may turn to spiritual teachers, to different types of religion, or to different types of yoga. But beginning to cultivate spiritual awareness is not always as simple as it seems - especially in family relationships, in unhealthy relationships, or while dealing with difficult people. Daily interactions such as these may feel like the very definition of conflict!