Showing titles in Communication & Social Skills

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

Body Language Sales Secrets helps salespeople at any level build rapport through active listening, invitational body language, and mirroring and reveals how their own body language can reinforce the perception of competence, relevance, and truth.

This book has no pretension about it whatever -- it is neither a Manual of Rhetoric, expatiating on the dogmas of style, nor a Grammar full of arbitrary rules and exceptions. It is merely an effort to help ordinary, everyday people to express themselves in ordinary, everyday language, in a proper manner.

The Bullseye Principle is the definitive how-to guide for communicating, collaborating, and executing as a leader in the corporate arena. With these "soft skills" trending above technical knowledge in executive wish lists, this audiobook provides invaluable guidance for new and experienced leaders alike; from the planning stages to the outcome and beyond, the discussion features critical insight and actionable tips based on award-winning methods.

Failed communications are crippling workplaces across the globe - sapping energy from staff and weakening entire organizations. In this "edutaining" organizational fable, you'll get realistic scenarios and solutions, showing how individuals and organizations should address issues that cost organizations millions or even billions of dollars in wasted effort every year. It's the perfect companion for your daily commute.

The pace of modern life leaves little time to truly connect with our partners, yet the need for good communication is greater than ever before. This book of strategies will teach you how to communicate effectively through structured practices. You'll learn simple ways to keep the lines of communication open, become a better listener, understand and avoid your own and your partner's triggers, and solve common problems. The methods in this book will help you to build your communication skills in a safe and deliberate way.

Hurt is one of the main negative emotions that all of us experience in life. Although not a good feeling , it is not bad in itself and is a natural experience in certain circumstances. It only becomes a problem when we hold onto past hurt for too long and in such a way that it stops us from moving on in life. This hypnotherapy recording is designed to help you to release unnecessary or past hurt, so you can feel confident and strong in yourself now.

Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles’ wise advice will help you ensure that changing someone’s mind is never an act of coercion but rather one of caring and compassion.

A family rift is one of the most traumatic experiences a person can face. It can have a profound effect on virtually every aspect of life, causing depression, relationship problems, and even physical illness. Healing From Family Rifts offers hope to those coping with a split in their families. Family therapist Mark Sichel addresses the pain and shame connected with family rifts and offers a way through the crisis and on toward healing. Uniquely, Sichel does not assume that every rift will or even should be mended. Instead, he offers ways to recover from any outcome.

In a televised social experiment before millions of viewers, police sergeant Derrick Levasseur demonstrated that techniques used by undercover detectives could help people achieve their goals in everyday social situations. The result: he walked away with more than half a million dollars. In The Undercover Edge, Derrick shares his personal mind-set surrounding human behavior and motivation. Even more than that, he provides easy yet groundbreaking tools acquired while overcoming personal adversity.

For speakers who want to make their presentations more impressive than the tens of thousands of speeches delivered (and immediately forgotten) every day, The How of WOW offers a refreshing antidote to the usual formulas. The How of WOW offers hundreds of practical tips, techniques, and illuminating examples to help speakers at every stage of the speech process, from considering an invitation to speak to making sure that the message is remembered even after the speech is over.

Do you need a resource that you can pull out of your pocket to liven up meetings, trainings, professional development, and teaching? The 50 easily applied techniques in this timely manual spur creativity, stimulate energy, keep groups focused, and increase participation.

Learn how to relax and be yourself; overcome shyness and increase self-confidence; capture someone's attention; and meet people anytime, anywhere.

If you have a loved one with BPD, you need real, proven-effective strategies to help you navigate the intense emotions and conflict that can arise in daily interactions and conversations. People with BPD often feel anger, pain, and hurt from a history of invalidation and disappointment, and their difficulty in regulating emotions can lead to moments of lashing out that can confuse and upset those around them. Talking to a Loved One with Borderline Personality Disorder offers a breakthrough, compassionate approach to communicating with a loved one who has BPD.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

If you are speaking across generations, you need to understand how different generations hear. Pastor Darrell Hall (a millennial) harnesses the insights of generational science to explore how generations are distinct people groups with their own cultures and languages. With fresh research from the Barna Group on how generations communicate, Hall sheds light on how each generation receives verbal messages, from boomers and Xers to millennials and Gen Z and those not yet named.

Nos paroles ont le pouvoir de changer nos vies. En accordant plus d'attention à la façon dont nous parlons, et donc à la façon dont nous pensons, nous pouvons changer notre situation pour le mieux. Le pouvoir de la parole vous aidera à apporter les changements positifs que vous avez toujours voulu faire.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Whatever the scenario may be - whether you need to make peace with a certain situation, with a loved one or friend, or with a total stranger - the process of forgiveness is an art and a science, and this hands-on guide walks readers through it in eight key steps. How can we become forgivingly "fit"? How can we identify the source of our pain and inner turmoil? How can we find meaning in what we have suffered, or learn to forgive ourselves?

If the world’s problems feel overwhelming and making a difference seems impossible, you’re not alone. So many of us wish we could be doing something good and purposeful, but we get stuck. We think that what we do won’t matter, or that we’ll do it wrong, or that we don’t have enough time or resources to begin with. In Love Without Reason, Gaston shares an inspiring and actionable guide to help us connect with our hearts, reawaken our innate desire to make a difference, and then make that difference in a way that not only helps others, but also nourishes our own joy.