Community Management

The power of uplift enables any organization to do more with less, beat the competition, and perform better than ever. Leaders who uplift their employees' passions, intellects, and commitments produce remarkable results. Based on original research from a seven-year global study, Uplifting Leadership reveals how leaders from diverse organizations inspired and uplifted their teams' performance.

Personal branding and reputation management expert, Lida Citroën guides leaders through this new paradigm of executive presence and influence. Through inspiring examples, compelling stories, and practical exercises, Citron helps leaders tap into their passion, connect authentically with others, and create space for inclusivity and community.

We each have our own unique hospitality personality. And when you tap into yours, you'll find a lot more blessing with a lot less stressing. With personal assessments, encouraging stories, and plenty of practical ideas, Morgan Tyree shows you how to identify and embrace your hospitality personality so you can stop worrying and start enjoying yourself and your guests. She helps you understand your hospitality habits, hurdles, and hang-ups, then offers real-life solutions that fit you.

Want to get those difficult colleagues off your back and restore your sanity? NYU psychology professor Tessa West shows you how. Tessa West has helped thousands of people resolve their most pressing workplace issues. And now she draws on a decade of original research to profile classic workplace archetypes. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities and offers clever strategies for stopping each type of jerk in their tracks.

No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy.

In 2001, when Jacqueline Novogratz founded Acumen, a global community of socially and environmentally responsible partners dedicated to changing the way the world tackles poverty, few had heard of impact investing - Acumen’s practice of “doing well by doing good”. Nineteen years later, there’s been a seismic shift in how corporate boards and other stakeholders evaluate businesses: Impact investment is not only morally defensible, but now also economically advantageous, even necessary.

In 2015, Inc. magazine recognized Noonday Collection as one of the fastest-growing companies in America. Years earlier, as Jessica Honegger stood at a pawn-shop counter in Austin, Texas, and handed over her grandmother's gold jewelry, her goal was personal: to fund the adoption of her Rwandan son by selling artisan-made jewelry. This first step launched an unexpected side-hustle that would grow into Noonday Collection. She teamed up with her first artisan partner, Jalia, a Ugandan jewelry maker and saw the meaningful impact Noonday brought to Jalia's community.

Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the ten foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey.

In this powerful and practical guide, Minaa shares therapeutic tools, client stories, and actionable insights to help you on your healing journey, along with reflections from her personal experiences. Each chapter focuses on a common emotional struggle—from overcoming dysfunctional family patterns to developing emotional maturity, finding our village, navigating racial trauma, and moving past isolation and despair.

Do the leaders in your company work together towards a common goal? Do they trust one another? Are they accountable not only individually but as a team? These are just a few traits found in community-minded leaders, the kind of leaders essential to grow your organization. With his new book, Community of Leaders, New York Times bestselling author Vince Molinaro breaks down why having a strong leadership culture in your organization is critical, how to build it, and how to sustain it for long term success.

You are a successful, intelligent person with so much to feel good about. But when you are confronted with the omnipresent clutter in your life, you feel like a failure. No matter how hard you try to get organized, you can’t figure out how to make the clutter go away for good. You can tell that there’s something bigger going on, but you have no idea what it is. You’re stuck. The good news is, you absolutely can learn how to free yourself from clutter.

Drawing on her years of clinical experience, Dr Joy provides actionable tools we can use to foster friendships that are not only positive, but transformative. From the evolution of sisterhood to the exceptional powers of group therapy, the process of finding your people to advice on overcoming the barriers that get in the way, Sisterhood Heals is as much an actionable guide as it is a love letter to Black women everywhere.

Paul Sparks, Tim Soerens, and Dwight J. Friesen have seen—in cities, suburbs, and small towns all over North America—how powerful the gospel can be when it takes root in the context of a place, at the intersection of geography, demography, economy, and culture. This is not a new idea—the concept of a parish is as old as Paul's letters to the various communities of the ancient church. But in an age of dislocation and disengagement, the notion of a church that knows its place and gives itself to where it finds itself is like a breath of fresh air, like a sign of new life.

The Power of Community provides a step-by-step approach to transforming your organization by tapping into the human need to connect with and feel valued by others. By creating a company culture based on core community values, you'll empower your workforce, build customer loyalty, and drive profits and growth.

When Bill Bratton became a Boston street cop after his return from serving in Vietnam, he was dismayed by the corrupt old guard, and it is fair to say the old guard was dismayed by him, too. But his success fighting crime could not be denied. Propelled by extraordinary results, Bratton had a dazzling rise, and ultimately a dazzling career, becoming the most famous police commissioner of modern times. The Profession is the story of that career in full.

Want to build a six-figure-income business? Only a truly engaged and motivated team can get you there. In Be a Network Marketing Leader, industry superstar Mary Christensen reveals how anyone can cultivate a community that brings out the best in everyone who joins. A community that individuals will be impatient to enter, energized to participate in, and reluctant to leave. When you focus on people ahead of products, they will contribute more and bring others into the fold - and your business will skyrocket.

Driving value today requires information. Lots and lots of information. Most of us are becoming good at distilling the data within our own companies, but that’s not enough if we want a competitive advantage. In Smarter Together, Coupa Software CEO Rob Bernshteyn explains how we will soon be able to draw upon the intelligence of the community - collectively what we, and the organizations we work for, know - to benefit the community, our companies, and ourselves.

We are ready to rise up. But how, exactly, do we do this? How does one reconcile? What we need is a clear sense of direction. Based on her extensive consulting experience with churches, colleges and organizations, Rev. Dr. Brenda Salter McNeil has created a roadmap to show us the way. She guides us through the common topics of discussion and past the bumpy social terrain and political boundaries that will arise. In this revised and expanded edition, McNeil has updated her signature roadmap to incorporate insights from her more recent work.