Difficult Relationships

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.

We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.

Sixteen-year-old Lexi Stevens has never been kissed - never even been asked on a date. So when she humiliates herself in front of her crush and her brother's best friend offers to be her fake boyfriend for the week to make him jealous, she doesn't know if it's the stupidest idea ever or a dream come true. Noah Taylor gets kicked out of his house by his abusive stepdad. When his new "girlfriend" discovers him sleeping in his car and offers to let him sleep in her closet, he starts to wonder if he's found someone he can confide in after all.

Jackie does not like surprises. Chaos is the enemy! The best way to get her successful, busy parents to notice her is to be perfect. The perfect look, the perfect grades—the perfect daughter. And then Jackie's family dies in a freak car accident and she has to move cross-country to live with the Walters—her new guardians. Now Jackie must trade in her Type A personality and New York City apartment for a Colorado ranch and all the wild Walter boys who come with it. How can she fit in and move on when she needs to keep her parents' memory alive by living up to the promise of perfect?

Romance book blogger Vivian Galdi is a girl on a mission: the Replacement Crush Mission. After Jake the Snake pretends their secret summer kissing sessions never happened, Vivian creates a list of safe crush targets, determined to avoid anyone who pings her zing meter. But nerd-hot Dallas, the new guy in town, sends the mission and Vivian’s zing meter into chaos. While designing software for the bookstore where Vivian works, Dallas wages a counter mission, analyzing his target and taking advantage of the tactical errors in her strategy.

The New York Times bestselling author, Dr. David J. Lieberman, introduces a wonderful right-to-the-point mini audiobook that tells listeners how to put an end to boundary issues once and for all! What do you do when the person on the other end of your "No" flat out refuses to accept your "No"? You'll discover exactly what to say as well as learn the underlying psychology that motivates them to always ask, and you to always give in! Plus, you'll learn step-by-step what you can do about it.

Salama Kassab was a pharmacy student when the cries for freedom broke out in Syria. She still had her parents and her big brother; she still had her home. She was even supposed to be meeting a boy to talk about marriage. Now Salama volunteers at a hospital in Homs, helping the wounded who flood through the doors. She knows that she should be thinking about leaving, but who will help the people of her beloved country if she doesn't? With her heart so conflicted, her mind has conjured a vision to spur her to action.

Two teens meet and bond when they are forced to visit their respective parents in neighboring apartments every other weekend. A sparkling, nuanced, and emotional listen for fans of Rainbow Rowell, Morgan Matson, and Julie Buxbaum. Heartbreak brought them together...will love tear them apart? Adam's life used to be awesome. Straight As, close friends, and a perfect home life. Then his oldest brother died. Now his mom cries constantly, he and his middle brother can't talk without fighting, and the father he always admired moved out when they needed him most.

Being a parent is one of the most rewarding experiences in life, but every family faces challenges that can be frustrating and overwhelming. For more than 25 years, internationally renowned clinical psychologist Thomas W. Phelan's 1-2-3 Magic has helped millions of parents, teachers, and caregivers raise independent, emotionally intelligent children and build happier, healthier families - all through an easy to understand program that you'll swear "works like magic".

Miles Halter is fascinated by famous last words - and tired of his safe life at home. He leaves for boarding school to seek what the dying poet François Rabelais called the “Great Perhaps”. Much awaits Miles at Culver Creek, including Alaska Young, who will pull Miles into her labyrinth and catapult him into the Great Perhaps.

Seventeen-year-old Julie has her future all planned out: move out of her small town with her boyfriend Sam, attend college in the city, spend a summer in Japan. But then Sam dies. And everything changes. Desperate to hear his voice one more time, Julie calls Sam’s cell phone just to listen to his voicemail. And Sam picks up the phone.

Before Sloane, Emily didn't go to parties, she barely talked to guys, and she didn't do anything crazy. Enter Sloane, social tornado and the best kind of best friend - someone who yanks you out of your shell. But right before what should have been an epic summer, Sloane just...disappears. No note. No calls. No texts. No Sloane. There's just a random to-do list with 13 bizarre tasks that Emily would never try. But what if they can lead her to Sloane? "Go Skinny Dipping?" Um...

Thirteen-year-old Annabelle struggles in school, no matter how hard she tries. But as soon as she dives into the pool, she's unstoppable. She's the fastest girl on the middle school swim team, and when she's asked to join the high school team over the summer, everything changes. Suddenly, she's got new friends, and a high school boy starts treating her like she's somebody special - and Annabelle thinks she'll finally stand out in a good way.

Angie always thought high school romances were just silly infatuations that come and go. She certainly never thought she would fall in love over one short summer. But then she sees Jack Duluth’s crew cut peek out over a booth in McKnight’s drugstore, and their connection is beyond any childish crush. Suddenly, Angie and Jack are filling their summer with stolen moments and romantic nights. But as fall grows closer, they must figure out if their love is forever or just a summer they’ll never forget.

Kaeleigh and Raeanne are 16-year-old identical twins, the daughters of a district court judge father and politician mother running for U.S. Congress. Everything on the surface seems fine, but underneath run very deep and damaging secrets. When the girls were nine, Daddy turned to his beloved Kaeleigh in ways a father never should. Raeanne needs to numb the pain of not being Daddy's favorite; Kaeleigh wants to do everything she can to feel something normal, even if it means cutting herself and vomiting after every binge.

Best-selling author and personal development trainer, Scott Allan, wants you to defeat procrastination, eliminate negative self-talk, and overcome lazy tendencies to delay hard work. In this hands-on, practical guide, you'll learn Scott's step-by-step method to destroy bad habits and end self-sabotage so that you can stop guilting yourself for working hard but getting nothing done.

Clay Jensen returns home from school to find a strange package with his name on it lying on his porch. Inside he discovers several cassette tapes recorded by Hannah Baker, his classmate and crush, who committed suicide two weeks earlier. Hannah's voice explains that there are 13 reasons she decided to end her life. Clay is one of them. If he listens, he'll find out why.

Elizabeth Earnshaw is here to help. The renowned Gottman therapist, founder of A Better Life Therapy, and influential Instagram therapist behind @lizlistens has helped to transform countless relationships. With I Want This to Work, she presents for today’s generation the most effective and proven steps for relationship success.