Professional Growth

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

With insights from today's leaders and plenty of practical advice you can use right now, this practical book helps you develop a personal reading plan to accomplish your goals, maximize your potential, and build a successful career.

When Jochen Zeitz and Anselm Grun first met onstage as "the manager and the monk", Zeitz was CEO and Chairman of Puma, and Father Grün was a monk serving as the business manager of his Benedictine abbey. They discuss what it means to lead and manage responsibly and sustainably in today's shifting world. Available now in English, The Manager and the Monk features these topical essays and dialogues, drawing on sources as diverse as the Bible, contemporary religious thought, psychological theory, and the innovative "environmental profit & loss account" Zeitz developed for Puma.

Renowned as a diversity and inclusion strategist, Michelle Gadsden-Williams held C-Suite positions at major organizations for many years and then took the off-ramp to probe a different career path, launching Ceiling Breakers LLC, with the primary goal to help women and professionals of color reach their full potential. As a woman of color and corporate executive who has worked and traveled the world for several Fortune 500 companies - all while managing a chronic illness - she provides insight into overcoming the barriers facing professionals in today's workplace.

Dallas Willard was a personal mentor and inspiration to hundreds of pastors, philosophers, and average churchgoers. His presence and ideas rippled through the lives of many prominent leaders and authors, such as John Ortberg, Richard Foster, James Bryan Smith, Paula Huston, and J. P. Moreland. As a result of these relationships and the books he wrote, he fundamentally altered the way tens of thousands of Christians have understood and experienced the spiritual life.

Fears can keep us from reaching for our dreams and desires. But, we have a God much bigger than our fears - one who promises us a more abundant life. We just need to trust. The key to indie business success is in your faith, God's promises, and who God made you to be. Mix in a few unique business development success principles, and you have all you need for finding more business, more faith, and more of the life you desire. Unselling isn't just about "not selling"; it's about so much more. Here, you'll learn what an unselling life looks like and how to achieve it for yourself.

Unlock the full potential of your emotional intelligence with "Emotional Mastery: Unlock Your Emotional Intelligence for Personal Growth, Relationship Success, and Professional Achievement." This transformative self-help guide is designed to empower you with the tools and insights needed to master your emotions, build stronger relationships, and achieve your goals.

In The Assistant Principal 50, award-winning, four-time principal Baruti Kafele presents reflective questions that encompass the breadth and depth of the assistant principalship—from finding your leadership lane to thriving and being an asset to your principal.

Estamos sempre tão aflitos para encontrar a felicidade que nem percebemos que a verdadeira causa da angústia que sentimos são algumas de nossas próprias atitudes. Mas como enfrentar o medo e sair da zona de conforto? Rafael Bronísio nos convida a encontrar “um paraíso em nosso caos” em 16 encontros, estrategicamente estruturados para encorajar e respeitar o tempo de cada um. Com objetividade e clareza, o autor propõe desafios para que o ouvinte possa mudar sua forma de lidar com as dificuldades, encontrar equilíbrio emocional e melhorar a qualidade de vida.

In this audiobook, we will explore the science of focus and provide practical strategies for improving your ability to concentrate. We will cover topics such as time management, meditation, exercise, nutrition, and more. By the end of this audiobook, you will have the tools you need to achieve true focus and take control of your life.

In the 1990s, Steve Farrell cofounded and led two high-growth technology companies based in Silicon Valley that were featured in the INC500 and spanned the United States and Europe. A New Universal Dream is the inspiring story of Steve's journey from the pursuit of wealth and traditional ideas of success toward a more fulfilling life of caring and service to others and to humanity. It's also the story of the potential each of us has for profound change.

Discover the key to all your future success and achievement, and learn that what makes you different, makes you great. According to science, 99 percent of our DNA sequence is the same as other humans. Pastor Keith Craft believes that the one percent difference in each of us is a type of glory that God has given us. Within this motivational and inspirational self-help book, Your Divine Fingerprint: The Force that Makes You Unstoppable, are the tools to help you discover a unique fingerprint that you have been given.

Success knows no colour, unless you are Black, in which case you better be prepared to work twice as hard to achieve and progress your career. Twice as Hard is an exploration of Black identity in the working world and a blueprint for success. Listeners will learn what obstacles limit opportunity for Black professional progress, how to understand and overcome racial stereotypes, be productive, find purpose and ultimately succeed in business.

Dare to See includes 30 personal essays that illuminate how Brown has found God's presence in her own real-life experiences from early childhood to the present. From being a victim of a drive-by shooting, experiencing incredible career success, or searching for family fulfillment, Brown's stories will resonate with anyone whose life has been touched by doubt, hurt, defeat, understanding, love, abundance and hope. In Dare to See, Brown shows us how to discover God everywhere we go and in nearly everything we do.

The phenomenal rise of the Internet seems to have transformed business as we know it. However, according to two men who have been at the forefront of the Internet's impact, some important things haven't changed: the future still belongs to passionate companies made up of passionate people. In Clicks and Morter, Schwab co-CEO David Pottruck teams up with leadership master and best-selling author Terry Pearce to show what it takes to build a high-growth organization in today's electronic environment.