Customer Equity Accelerator

Written by: Allison Hartsoe Customer Centricity and Digital Maturity Expert & C-Suite Radio
  • Summary

  • Ideas for Executives to Accelerate Customer-Centric Growth

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    Copyright 2018 Ambition Data
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Episodes
  • Ep. 129 | Next Generation Business Metrics with Jim Deiotte
    Dec 17 2020

    This week Jim Deiotte, Executive Director of the Master of Professional Accountancy Program at the University of California joins Allison Hartsoe in the Accelerator. The program Jim oversees is anchored in emerging data use technologies as well as the practical, legal, and ethical uses and application of data. In this episode Jim and Allison explore the future of business metrics that report on ESG (environment, social, and governance). This episode explores why ESG is more important than ever, the old and new ways of valuing a company, new metrics that provide a lens into ESG, stakeholder engagement, and much more.

    "I just don’t think enough time has been spent with customers and understanding the value that they can confer. And with the flow of data that’s happening out there right now I think you can really solidify and prove greater portions of value on your customer relationships." - Jim Deiotte

    Please help us spread the word about building your business’ customer equity through effective customer analytics. Rate and review the podcast on Apple Podcast, Stitcher, Google Play, Alexa’s TuneIn, iHeartRadio or Spotify. And do tell us what you think by writing Allison at info@ambitiondata.com or ambitiondata.com. Thanks for listening! Tell a friend!


    Hosted on Acast. See acast.com/privacy for more information.

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    37 mins
  • Ep. 128 | Customer Data Privacy: Who Has The Right To Use It? with Richard Whitt
    Dec 3 2020

    This week Richard Whitt, President of GLIA Foundation and former Corporate Director of Strategic Initiatives at Google joins Allison Hartsoe in the Accelerator. GLIA Foundation’s mission is to better align modern day markets, technology, and political institutions with the greater public good. Richard brings over 30 years of experience in technology, law, policy, and strategy to this conversation about all things data privacy.

    "There is no data point that’s exactly the same as another data point because the context around it is always different, and that context often gets lost in the data stream when companies are trying to take a look at us." Richard Whitt

    Please help us spread the word about building your business’ customer equity through effective customer analytics. Rate and review the podcast on Apple Podcast, Stitcher, Google Play, Alexa’s TuneIn, iHeartRadio or Spotify. And do tell us what you think by writing Allison at info@ambitiondata.com or ambitiondata.com. Thanks for listening! Tell a friend!


    Hosted on Acast. See acast.com/privacy for more information.

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    41 mins
  • Ep. 127 | Getting To Know Your Customers with Moira McKenna
    Nov 19 2020

    This week Moira McKenna, VP of Business Development and Customer Success at data onboarding company Throtle.io, joins Allison Hartsoe in the Accelerator. Moriah and Allison talk about the data that the technology you use everyday collects, the hidden expense of understanding customer data, humanizing data, and how brands can start leveraging their data as a useful asset.

    "There is this ability to be empathetic as a brand to your consumer base if you actually understand and use the data well." - Moira McKenna

    Please help us spread the word about building your business’ customer equity through effective customer analytics. Rate and review the podcast on Apple Podcast, Stitcher, Google Play, Alexa’s TuneIn, iHeartRadio or Spotify. And do tell us what you think by writing Allison at info@ambitiondata.com or ambitiondata.com. Thanks for listening! Tell a friend!


    Hosted on Acast. See acast.com/privacy for more information.

    Show More Show Less
    33 mins

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