• Episode 25: Cargo Chief's Blueprint for Customer Success with Marisa Gonzalez at Cargo Chief

  • Nov 8 2023
  • Length: 27 mins
  • Podcast

Episode 25: Cargo Chief's Blueprint for Customer Success with Marisa Gonzalez at Cargo Chief

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  • Summary

  • Over the past six months, our customer conversations have shifted more towards product adoption, which prompted Cargo Chief to embrace a data-driven, customer-centric approach to ensure successful customer success. In this episode of Get Freight To It, we sat down with Marisa Gonzalez, Customer Success Manager at Cargo Chief, to delve into the evolution of our customer success journey, our objectives, the technology we use, inspiring success stories with our customers, and our future plans to always improve our customer experience. Tune in as we get freight to it!

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