Showing results by author "Melanie Taylor" in All Categories

Welcome to Competitive CX, the podcast that dives deep into client experience in the financial services industry. Hosts Melanie Aimer, Adam Grainger, and Hamish Taylor guide listeners through the critical role of client experience (CX) and share insights on navigating its challenges and opportunities. With over 20 years of experience, Melanie Aimer champions client experience across capital markets, asset management, private banking, and wealth management. Adam Grainger, from his organization Accomplish, focuses on measuring and understanding the key drivers of outstanding client experiences, ...

Not your average science podcast! Forget scientist stereotypes—this is a fearless exploration of biodiversity, conservation, & more. Melanie (the last common sense, environmental research biologist) educates with friendly chats giving you expert insights, real-world impact & tools that could damn well save a life. Igniting your curiosity & challenging your perspective. Tune in, geek out, & make a difference! Expertise: published, specialties- biodiversity, floristics/botany, & pesticide use, public speaker