Showing results by narrator "Cristina Panfilio" in All Categories

Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.

Her legacy had been as much a curse as a blessing, so Anastasia Donovan had learned to keep it hidden. But when single dad Boone Sawyer swept into her heart, she longed to reveal everything despite her fear of the consequences. Then fate stepped in…

Lifestyle journalist Ella Skye remembers every celebrity she interviewed, every politician she charmed, and every socialite who eyed her with envy. Her husband. But what she can’t remember is the tragic car accident that ripped her unborn child from her. Ella can’t even recall being pregnant. Hoping to find the memories of a lost pregnancy that’s left her husband devastated and their home empty, Ella begins delving into her past when she’s assigned an exclusive story about Nathan Donovan, a retired celebrity adventurer who seems to know more about her than she does him.

Jenny Turner needs to get her life together. She knows it, everyone knows it, and she’s going to do it. Soon. But one night when she catches her sometimes “boyfriend” cheating on her in the middle of a summer camping trip, she winds up at a quaint inn on the north shore of Lake Haven that is closed. This presents a problem. She can’t go home - her dad has a new woman in his life. With no place else to go, Jenny must convince the gruff but very hot innkeeper - who is wearing a kilt for some reason - to let her a stay a night...or ten.

Sasha King dreams of being a serious novelist and living the good life with her surfer boyfriend, Brock. But her day job as assistant producer of Project Icon, a once-mighty ratings juggernaut that’s recently taken a hit in viewership, keeps her working nonstop. She’s got her hands full with Icon’s two new celebrity judges, entrepreneur-actress-singer Bibi Vasquez ("Crew to be forbidden to make eye contact with Artist AT ALL TIMES," reads her contract) and Joey Lovecraft, a horny but spiritual rock legend who doesn’t even own a TV (it goes against the teachings of his guru, Tibetan high lama Yutog Gonpo).

The adopted daughter of two respectable human parents, Kayla is a werecat in the closet. All she knows is the human world. When she comes out to her boyfriend, tragedy ensues, and her determination to know and embrace her heritage grows. Help appears in the lithe form of sexy male werecat Yoshi, backed up by Aimee and Clyde, as the four set out to solve the mystery of a possessed antique carousel while fielding miscast magic, obsessive strangers, and mounting species intolerance.

Though everyone in the village of  Tres Montes thinks Sonia Ocampo is blessed, she knows she is nothing but a fraud. She’s spent her life listening to the hopes and wishes of her neighbors and family, but when a classmate dies despite her prayers, she is forced to realize that she has no special powers - no way to prevent bad things from happening.

For years, Amy Underwood has been wracked by guilt over her sister’s fatal overdose. With one last shot at redemption, she is determined to open a drug treatment center - even if it means her shameful secret will be exposed. But when she sneaks into the biggest political event of the year in search of funding, she quickly discovers that in the world of fast-paced politics there is always a price - and this one could cost her everything.

Can the love of a lifetime be forever changed by one pink line? With heart, humor, and compassion, Dina Silver’s debut novel of love, loss, and family is certain to stir anyone who relishes a good laugh, can stand a good cry, and, above all, believes in the redemptive power of love. This unique, modern story gives listeners a dual perspective. Sydney, a sweet-tempered, strong-natured college senior, is young, in love with an exceptional man, and unexpectedly pregnant. Faced with a child she never planned for, she is forced to relay this news to her neurotic mother, relinquish her youth, and risk losing the love of her life. Then there’s Grace, her daughter, who believes she is a product of this great love, but grows to realize her existence is not what she assumed and is left with profound and puzzling questions about who she really is.

Chloe Daniels doesn't need a man - after escaping a marriage gone bad, she guards her heart as closely as the details of her past. So when hot-tempered celebrity chef Ben "the Beast" Haddox storms into her struggling toy store, Chloe is determined not to be drawn in by his broad shoulders...or baby-blue eyes.

In 1770s Boston, a prosperous merchant's daughter, Eliza Boylston, lives a charmed life - until war breaches the walls of the family estate and forces her to live in a world in which wealth can no longer protect her.

Growing up with an alcoholic single mother, Chloe has seen her share of heartbreak and disappointment, and is striving to build a new legacy for herself. After graduating from college, she takes a job working as a summer girl for the Reeds - a wealthy, accomplished family that personifies her American dream. Her summer takes an unexpected turn when the Reeds' eldest son, Tyler, the star quarterback for Notre Dame, shows up and turns her life upside down.

Mia Lassiter is thrilled to finally put her artistic skills to use working for her aunt's interior design shop in her hometown of East Beach. While renovating an old mansion overlooking stunning Lake Haven, she encounters a scruffy but attractive man named Brennan - the owner's son. She doesn't realize this sexy recluse is actually Everett Alden, the world-famous rock star in hiding who's nursing his own artistic and personal crises.

When it turns out that Harry's and Lola's friends are a divorcing, not-on-speaking-terms couple sparring over the same house, the strangers find themselves accidental (and reluctant) roommates for the summer. They agree to make the best of it, even posing as a couple to mingle among East Beach's well-heeled crowd. But the ruse is starting to feel real - and romantic. Are they brave enough to reveal their feelings before the summer nights turn cold?

In the autumn of 1941, rumors of war whisper through Rosey Corner. The town practically vibrates with apprehension, as if it is holding its breath. But for Kate Merritt, it seems life is letting out a prolonged sigh. As Kate watches her sister marry the man Kate has loved since she was fifteen, her heart is silently breaking. And even the attentions of Jay Tanner, the handsome best man, can’t draw her interest. Then suddenly, Pearl Harbor changes everything and Kate finds herself drawn to Jay in surprising ways. Could she truly be in love with him? And if he enlists, will she ever see him again?

An exhilarating story of passion’s unexpected twists and turns from #1 New York Times bestselling author Nora Roberts. Megan Miller didn’t put her own dreams on hold to run the family amusement park just to have some arrogant, sports car-driving, California businessman take it all away. Plus, Joyland Amusement Park is her grandfather’s life—and he’s all Megan has left in the world.

Two years after Emperor Augustus's bloody defeat of Mark Antony and Cleopatra, he triumphantly returns to Rome. To his only child, Julia, he brings an unlikely companion - Selene, the daughter of the conquered Egyptian queen and her lover. Under the watchful eye of Augustus's wife, Livia, Selene struggles to accept her new home among her parents' enemies. Bound together by kinship and spilled blood, these three women - Livia, Selene, and Julia - navigate the dangerous world of Rome's ruling elite.

Booking her client, Prince Dante of Monterra, on reality show Marry Me is a royal coup for PR agent Lemon Beauchamp. But thanks to a last-minute glitch, Lemon must pretend to be one of the contestants vying to win the playboy prince's love and then live happily ever after - at least until the publicity tour ends. Prince Dante agreed to go on the show to find a wife, even though he already has the perfect candidate in mind. She's smart, funny, sexy, and completely uninterested in wealth and fame.

Small-town nurse Nina Wentworth has made a career out of being a caretaker. More "Mom" than their mother ever was, she sacrificed medical school - and her first love - so her sister could break free. Which is why she isn't exactly thrilled to see Averil back on Blackberry Island, especially when Nina's life has suddenly become…complicated. Nina unexpectedly finds herself juggling two men - her high school sweetheart and a younger maverick pilot who also wants to claim her heart. But as fun as all this romance is, Nina has real life to deal with.

Kat and Doug felt like Aurora Village was the perfect community. Minutes from the city, affluent without pretension, low crime with a friendly vibe - it’s everything Kat never had, and that she’s determined to provide for her infant daughter. But everything changes overnight when Kat finds a scrawled note outside their front door. That wasn’t very neighborly of you. As increasingly sinister and frighteningly personal notes arrive, each one stabs deeper into the heart of Kat’s insecurities, paranoia, and most troubling, her past.