Showing results by narrator "Jessica Bell" in All Categories

It was supposed to be fun. A relaxing trip to a remote mountain retreat where there’s no phone reception. Three couples, friends since high school, are looking forward to a weekend of drinking, reminiscing and flirting. When someone suggests swapping partners, it doesn’t seem like such a bad idea. The lights will be switched off, for privacy. It’s not really cheating if you don’t know who you were with, right? But when the lights come back on, one of the men is dead. No-one can agree who was in which bedroom with whom.

More than ever, people are looking for experiences, not products. And not just any experiences—but real ones that turn transactions into engagement and materialism into experimentalism. The pandemic has changed our view of the world, shifted us away from consumerism, and made us appreciate the basic human needs of finding balance and focus. In this new era, customer experience is not just a digital experience, but a perfect combination of real life and digital interaction.