Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!)....

Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles....

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others....

Despite the high-tech tools available to salespeople, the most personal method still works best. Storytelling packs the emotional punch to turn routine presentations into productive relationships....

Some find talking to others uncomfortable, difficult, or intimidating. Here is a way to overcome these communication challenges. How to Talk to Anyone, Anytime, Anywhere is the key to building confidence and improving communication skills....

American English speakers use many phrases and expressions on the job. If you don’t know these expressions, you’re left out of the conversation....

Unleash the Power of Storytelling offers a practical roadmap to crafting and delivering more powerful, persuasive stories that you can use to get more of what you want out of your career and your life....

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps....

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist....

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across is that most speakers and writers don't have a point....

Steve Jobs electrified audiences with his incomparable style and showmanship. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage....

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy....

In professional life, you are constantly faced with situations that present challenges or even develop into serious problems. Teams often end up having...

There's an overlooked but critical scientific fact that every marketing professional needs to know: Many decisions start with attention, and it's your job to grab the attention of every prospective customer as effectively as possible.

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers...

Why do some messages work when others don't? Why do some ideas break through, why do some slogans stick in your brain, and why do some leaders inspire change—when others don't? The answer is simple. Literally....

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? Listen to find out more....

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, and work colleagues around them by reading their body language....

This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication....

Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication....

Filled with deeply researched insights into how we make up - and change - our minds, as well as colorful real-world examples and actionable recommendations, Persuasion will help you hone your message and craft your narrative in order to get heard and get results....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work....