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Ever wondered why CEOs, leaders and recruiters talk endlessly about soft skills? Job interviews, promotions, appraisals, teamwork, managing workplace challenges, communication skills and a lot more—soft skills give you a sizable professional edge to ace all of these. In this book, Ronnie Screwvala shares personal stories and observations from his many failures and few successes to give you an insider's view of the "invisible" skills, which can cut years off your learning curve.

"We all know bad manners when we see them," Henry Alford observes at the beginning of his new book. But what, he asks, do good manners look like in our day and age? When someone answers their cell phone in the middle of dining with you, or runs you off the sidewalk with their doublewide stroller, or you enter a postapocalyptic public restroom, the long-revered wisdom of Emily Post can seem downright prehistoric. Alford embarks on a journey to find out how things might look if people were on their best behavior a tad more often.